1. Information We Collect
We collect information in two main ways: information you provide directly and information collected automatically when you use our website.
1.1 Information You Provide
When you contact us or submit an enquiry, we may ask for:
- Full name
- Email address
- Phone number
- Reason for contact and message details
- Any other information you choose to share (for example visit dates, group size, organisation name, or partnership ideas)
1.2 Information Collected Automatically
When you browse our website, we may automatically collect technical information such as:
- IP address and approximate location
- Device type and browser information
- Pages visited and time spent on the site
- Referring websites or links
2. How We Use Your Information
We use your information to provide and improve our services, and to respond to your enquiries about the Iranian Pavilion and Global Village Dubai.
- To respond to visitor, group, or partnership enquiries
- To help plan visits, group experiences, and collaborations
- To manage our relationship with guests, partners, and suppliers
- To operate, secure, and improve our website and digital channels
- To comply with legal obligations and respond to lawful requests
3. Legal Basis for Processing
Depending on your location, we may rely on one or more of the following legal bases to process your personal data:
- Consent – when you choose to submit a form or contact us.
- Legitimate interests – to operate our website, respond to enquiries, and improve our services.
- Legal obligations – when we must retain or share information to comply with applicable law.
4. Sharing Your Information
We do not sell or trade your personal data. We may share your information with:
- Service providers who support our website, hosting, communications, or analytics.
- Global Village Dubai or related operators when necessary for operational, safety, or customer service reasons.
- Authorities or regulators where required by law, court order, or to protect our rights and those of our visitors.
Any third parties who process data on our behalf are required to keep it secure and to use it only for the purposes we specify.
5. Data Security & Retention
We use technical and organisational measures to protect your information from loss, misuse, and unauthorised access. While no system can be guaranteed as completely secure, we regularly review our controls.
We keep your personal information only for as long as necessary to:
- Respond to your enquiries and provide the requested support
- Meet our operational and reporting needs
- Comply with legal or regulatory requirements
6. Cookies & Analytics
Our website may use cookies and similar technologies to support basic functionality and to understand how visitors use the site.
- Essential cookies – required for basic website functions.
- Performance & analytics – help us understand how the website is used so we can improve it.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. Some features of the site may not function properly without them.
7. Your Rights
Depending on your location, you may have rights over your personal information, including:
- Accessing the personal data we hold about you
- Requesting corrections to inaccurate or incomplete data
- Requesting deletion of your data, where applicable
- Objecting to certain types of processing
- Withdrawing consent where processing is based on your consent
To exercise any of these rights, please contact us using the details in the Contact Us section below.
8. International Visitors
The Iranian Pavilion is located in Dubai, United Arab Emirates. By using our website or providing your information, you understand that your data may be processed in the UAE and other locations where our service providers are based.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Iranian Pavilion – Global Village Dubai
Email: [email protected]
Dubai, United Arab Emirates